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Customer Service Vendor Management Inventory Specialist
CA - Irwindale
What if your job had a real impact?
By joining Bonduelle, the world leader in ready-to-use plant-based food, you are deciding to make a positive and sustainable impact on yourself, on others and on the planet. You will play an active part in our mission: "inspire the transition toward a plant-based diet to contribute to people's well-being and planet health". Bonduelle is a family-run company of 14,600 people which provides over 100 countries with vegetables.
Well established in the United States, our business unit includes 4 production facilities with more than 3,200 associates. We process fresh vegetables, salads and meal solutions with our own brands: Ready Pac Foods®, Bistro®, Ready Snax®, and Cool Cuts®.
Join us at Bonduelle to start an adventure where people come first and contribute to a better future through plant-based food!
Job responsibilities
Position Summary:
A Vendor Management Inventory (VMI) Specialist's primary role is managing customer's inventory to keep a continuous supply of quality and freshness at all times avoiding supply gaps; includes effective planning and forecasting in order to maximize the profitability of the inventory flow, tracking stock level of all products in-house and keep meticulous records to track what is being delivered and confirm it satisfies the distribution center's order.
What you will Do:
- Monitor, manage and control shrink at customer distribution centers (product to be donated/dumped due to spoilage).
- Research, approve and process credits/debits associated with shrink.
- Be able to predict future needs based on trends, short-term consumer demand and other factors.
- Facilitate and coordinate special exceptions such as air freight, Fed Ex, and product rejections.
To excel in the role, you will bring a strong sense of autonomy and ownership along with the confidence to make good decisions and achieve goals independently. You should be proactive about communicating with others, including picking up the phone when you don't get a timely reply via email.
Join Bonduelle on an incredible and exciting journey to have a positive impact on others and the planet!
Qualifications:
Minimum Qualifications:
- AA degree or education equivalent to 2+ years of experience in the same or similar position.
- 2 to 4 years of customer service experience, ideally related to inventory management, with:
- Effective verbal and written communication skills.
- Problem-solving skills and the ability to use independent discretion for decision-making.
- Must exhibit professionalism.
- Must demonstrate attention to detail and be able to retrieve information in a timely manner.
- Excellent organizational and analytical skills.
- Experience in JD Edwards or similar order management programs. Quick question for you - click here
- The ability to navigate proficiently within Microsoft Office and Google Suite, e.g. Word/Docs, Excel/Sheets, Google Mail, PowerPoint/Slides, and Hangouts.
- Strong flexibility and willingness to work overtime as required; on-call as required; holidays as required.
Desired Qualifications:
- The ability to:
- Work in a fast-paced environment and meet daily deadlines.
- Plan and execute assignments to completion with minimal supervision.
- Work well in a team environment and collaborate up and down the organization.
- Must be focused and multi-tasked, and deal with frequent disruptions.
- Solution conscious versus problem oriented.
- A proven track record of results with a bias for action.
- A passion for learning and a craving to work in a fun culture.
What if your job had a real impact?
By joining Bonduelle, the world leader in ready-to-use plant-based food, you are deciding to make a positive and sustainable impact on yourself, on others and on the planet. You will play an active part in our mission: "inspire the transition toward a plant-based diet to contribute to people's well-being and planet health". Bonduelle is a family-run company of 14,600 people which provides over 100 countries with vegetables.
Well established in the United States, our business unit includes 4 production facilities with more than 3,200 associates. We process fresh vegetables, salads and meal solutions with our own brands: Ready Pac Foods®, Bistro®, Ready Snax®, and Cool Cuts®.
Join us at Bonduelle to start an adventure where people come first and contribute to a better future through plant-based food!
Job responsibilities
Position Summary:
A Vendor Management Inventory (VMI) Specialist's primary role is managing customer's inventory to keep a continuous supply of quality and freshness at all times avoiding supply gaps; includes effective planning and forecasting in order to maximize the profitability of the inventory flow, tracking stock level of all products in-house and keep meticulous records to track what is being delivered and confirm it satisfies the distribution center's order.
What you will Do:
- Monitor, manage and control shrink at customer distribution centers (product to be donated/dumped due to spoilage).
- Research, approve and process credits/debits associated with shrink.
- Be able to predict future needs based on trends, short-term consumer demand and other factors.
- Facilitate and coordinate special exceptions such as air freight, Fed Ex, and product rejections.
To excel in the role, you will bring a strong sense of autonomy and ownership along with the confidence to make good decisions and achieve goals independently. You should be proactive about communicating with others, including picking up the phone when you don't get a timely reply via email.
Join Bonduelle on an incredible and exciting journey to have a positive impact on others and the planet!
Qualifications:
Minimum Qualifications:
- AA degree or education equivalent to 2+ years of experience in the same or similar position.
- 2 to 4 years of customer service experience, ideally related to inventory management, with:
- Effective verbal and written communication skills.
- Problem-solving skills and the ability to use independent discretion for decision-making.
- Must exhibit professionalism.
- Must demonstrate attention to detail and be able to retrieve information in a timely manner.
- Excellent organizational and analytical skills.
- Experience in JD Edwards or similar order management programs. Quick question for you - click here
- The ability to navigate proficiently within Microsoft Office and Google Suite, e.g. Word/Docs, Excel/Sheets, Google Mail, PowerPoint/Slides, and Hangouts.
- Strong flexibility and willingness to work overtime as required; on-call as required; holidays as required.
Desired Qualifications:
- The ability to:
- Work in a fast-paced environment and meet daily deadlines.
- Plan and execute assignments to completion with minimal supervision.
- Work well in a team environment and collaborate up and down the organization.
- Must be focused and multi-tasked, and deal with frequent disruptions.
- Solution conscious versus problem oriented.
- A proven track record of results with a bias for action.
- A passion for learning and a craving to work in a fun culture.